Flash Sale Fulfillment is Part and Parcel for Success

Flash sales are not new. And there are e-retailers who are masters at this method of moving inventory out by making a sale time limit. What fulfillment companies may call for themselves: ‘crunch time.’ So be it; everybody can make money with the fundamentals executed properly. For sure, fulfillment is part in parcel with the […]

How Many Shipping Points Are Necessary?

Every so often a discussion ensues with decision-makers regarding the number of locations necessary for cost effective fulfillment and customer satisfaction. In the simplest of explanations, only one location is required but considerations for multiple national and international locations can be in order. As fulfillment is customer driven, clients can pass along zone-based carrier cost […]

Considerations for Confirming a Fulfillment Vendor

Small Businesses: Understand Warehousing Fulfillment Before You Sign That Contract In a rush to push their product to market or to secure the lowest warehousing cost, many small businesses jump into a contract with a warehousing and fulfillment company without fully understanding what they are signing up for. Unfortunately, many times, the small business will […]

In General, Be Specific

According to Internet Retailer web sales exceeded $225 billion in 2012 and yet I found a sales figure of $289 billion from another source.  I tried to make sense of it and I took an educated guess because neither source was entirely specific.   So my educated guess was it’s the difference between product purchases that […]

Outsourcing Conundrum?

Sometimes the decision to outsource can be difficult simply because we can’t see the value.  So I remind myself many times that my business (and job) is generating revenue.  Specifically, with developing and redeveloping processes to accommodate a range of service requirements for various clients needs.  While I am fascinated with accounting, I simply can’t […]

Warehousing, Fulfillment and Customer Care

Every so often I catch myself long enough to test, or audit, the relationship between attending to the operation and its running efficiently and customer care.  Sometimes however, what we care about to the extent we’ve satisfied a client, may not be exactly what the client would agree as being in their best interest.  That […]

Service Sykey–How a Vendor Should Operate

The range of order fulfillment services provided by one company can be full back end support: Call Center Order Processing Storage Pick, Pack & Ship Inventory Control At times too, product or materials assembly before shipments are made can be included.  And the full range of finished packaging can include shrink wrap, ploy wrap or […]

Getting Out of It (or from Under It)

Looking at reasons to outsource fulfillment has everything to do with growth without commitments.  Generally, one can save costs doing it yourself; the problem though is managing an operation that may have little to do with your purposes or product sales. How do you know?  For sure, knowing all expenses related to real estate will […]

Is the Cart Before The Horse?

We all know e-commerce is evolving; and at paces that can seem unreal.  An attempt to define e-commerce will usually, today, end with ‘anything to do with making money’ in association with the internet.  That’s a fair answer. Selling products via the internet requires basics that include marketing as we know, let alone merchandising the […]

37 is A Very Primary Number

As anyone can tell you, order fulfillment is not of great interest in the business world.  And when I discuss advertising for ourselves, often we are told, order fulfillment is not ‘sexy’.  Well, maybe so; yet I’ve been told too, if you’re going to do it, do it right.  And thirty seven years later, Karol […]