Call Center, Call Center

“Cheese Burger, Cheese Burger.”  If you can’t name that line to the actors (comedians) then you’re either too young or didn’t watch SNL in the late 70’s.  Fact is, a diner is a call center too.  The server takes a call and as does the cook. It does not matter how well a shopping cart functions […]

Personal Customer Service

Even in today’s E-commerce world, staffing knowledgeable and courteous representatives is one service that still has its place in order fulfillment.  Too often there are questions that can be answered more quickly and intuitively by an individual rather than an automated service or software. Depending on the product, customer service can confirm information and assist in sales as well.  […]