Beckon the logic when envisioning success in e-commerce. As most know, the entire cycle of events that leads to a satisfied, and returning, customer requires more than imagination; it requires a process that increases customers and orders while reducing expenses. Not everyone gets it though, so focused on the product as if it was to […]
No retailer needs to be told how important online retail customer service is to be successful. Sometimes though, just how to do it is the matter at hand. We just wanted to share the information here: June 17 from Social Media Today
Looking at web marketing today, the opportunities are in fact endless because it is affordable. In a real sense then, only time is the limitation. When considerations for ‘holistic’ marketing are reviewed, we can witness a range of communications that sell by virtue of available information. That is, in some way, that which leads to […]
Karol Media: Tell me how you saw blogs in the marketing mix and how you have seen the field evolve? Stershic: I launched the Quality Service Marketing Blog in February 2005 in lieu of having a professional website and as a platform to extend my brand. In my experience in services marketing, employees ARE the […]
We know the driving force behind electronic retailing is commerce from consumer. To that end, a concise understanding of Responsive Web Design can be had by reading a number of posts in Business 2 Community written by Jacey Gulden of SyneCore Technologies. Helpful these are in my view for a wide range of web and […]
We have seen tremendous growth in online sales and with those who embrace the technology, much happens. I myself no longer see where I’ve been as much as I see where others are going. And they don’t see themselves as winners but rather livers. That’s right, enterprise can embrace the best of life. From one […]
Over time the term ‘content marketing’ has manifested itself yet it can still be called great copy and visuals. Content, to include scripts for video or speeches for that matter, has to do with interest. Reader or viewer will likely have a kindred purpose with writer (photographer or IG designer). And whatever product or service […]
While we hope for the best of times, we know too how difficult it can to keep up with online commercial activity and production–particularly for small enterprises of one kind or another. And while all web related work may not end in an online sales transaction, it can pay to have a range of web marketing […]
“Go to press” meant something different not too long ago. In fact, I dare say in this day in age, folks who are just starting out recognize that ‘circulation’ means followers or searchers by any other name. Direct mail still exists for good reason; particularly for catalog merchandisers, finance and insurance companies. And yes, magazines and […]
Every so often I catch myself long enough to test, or audit, the relationship between attending to the operation and its running efficiently and customer care. Sometimes however, what we care about to the extent we’ve satisfied a client, may not be exactly what the client would agree as being in their best interest. That […]