In General, Be Specific

According to Internet Retailer web sales exceeded $225 billion in 2012 and yet I found a sales figure of $289 billion from another source.  I tried to make sense of it and I took an educated guess because neither source was entirely specific.   So my educated guess was it’s the difference between product purchases that […]

Service Sykey–How a Vendor Should Operate

The range of order fulfillment services provided by one company can be full back end support: Call Center Order Processing Storage Pick, Pack & Ship Inventory Control At times too, product or materials assembly before shipments are made can be included.  And the full range of finished packaging can include shrink wrap, ploy wrap or […]

Getting Out of It (or from Under It)

Looking at reasons to outsource fulfillment has everything to do with growth without commitments.  Generally, one can save costs doing it yourself; the problem though is managing an operation that may have little to do with your purposes or product sales. How do you know?  For sure, knowing all expenses related to real estate will […]

Integration, Automation and Human Hands

Data is more than bountiful and yet, stuffing it into useable places is now something of a career path.  The endeavor can be daunting; particularly with regard to order related processing and fulfillment.  So often marketing takes priorities of data management, yet without good fulfillment processing the order is sacrificed. There are plenty of bells […]

Something for Nothing

Free shipping has been applied to increase online sales though special niche e-retailers should be cautious.  The fact is, special items that can’t be located in typical retail outlets simply don’t need the perk and depending on business size, simply unaffordable. Testing may be in order if a particular product has typical business concerns such […]

Product (& Order) Packaging—Merchandising a Winning Brand

There’s no doubt so much of product packaging is the web site presentation and often the image, modeling and display.  Hence why some internet retailers are not necessarily concerned about what the package looks like that holds the item.  I wonder then why a bricks & mortar retailer puts an order in a branded (label) […]

Top Ten E-Commerce Mistakes and the Top Ten Must-Have E-Commerce Features

While fulfillment is crucial to complete the order cycle and customer satisfaction in placing an order, the front end of e-commerce is what drives your customers to your site the first time; and with a good shopping and order fulfillment experience, again and again. From Shopping Cart  Review (Top Ten REVIEWS) are the following Top […]

Internet Retail and Outlet Wholesale—Necessary Fulfillment Considerations

Many product manufactures have wholesale distribution as an ongoing marketing plan and what support that is necessary comes down to warehouse space and adequate product shipping capabilities.  Further, as might be required, Accounts Receivable and billing, EDI and other tendering round out the backend fulfillment. Generally speaking, start ups and smaller manufactures tend to lean […]

Inventory Control equals Customer Satisfaction

Order cycles for product are the bane of purchasing; but for sales and customer satisfaction, lack of inventory on time is the bane of retail business. Generally, e-retailers Karol has served include both high and low SKU counts.  Back orders are a serious customer service issue.  The range of reasons back orders exist can be […]

Outsourcing Project Fulfillment

Are you planning a project that includes assembly and/or the disseminating goods or materials to numerous recipients?  Have you considered outsourcing this project?  Fulfillment Centers handle jobs other than full-time order fulfillment.  Order Fulfillment Centers can be an asset for one-time and periodic projects as well.  Any project requiring assembly, packaging, and/or shipping could be […]